Seller Academy

Seller FAQ

Quick answers for onboarding, operations, POS, hardware, access, and legal references.

Where should a new seller begin?onboarding

Begin with Start Here, then continue to Users and role-specific guidance. Move next to Vendor Panel basics and POS/hardware setup as needed.

What is the fastest way to manage daily orders?operations

Use Orders overview and filtered order views, then process exceptions (returns, payment declines, fulfillment delays) in a fixed routine each shift.

When should I sync POS data?pos

Sync before opening, after catalog updates, and before high-traffic windows to reduce mismatches in stock and pricing.

Can I share hardware and solutions pages publicly?hardware

Yes. Start Here, Hardware, and Products & Services are now public-facing for marketing and pre-onboarding discovery.

Who can access protected vendor training content?account

Protected training content is access-controlled by role and account status. Public pages remain accessible without login.

Where are legal documents maintained?legal

Imprint, Privacy, Terms, and Cookies are maintained centrally on legal.kulturcart.de and linked from Seller Academy.

Need operational support?

Use support channels for vendor-specific incident handling or access requests.